Accessibility statement

This accessibility statement concerns the central library Oodi website. The web address of the site is http://www.oodihelsinki.fi.

Acts relevant to the site

This website was published in May 2018. The website must comply with statutory accessibility requirements from 23 September 2020.

Objective of the City

The objective of the City of Helsinki in the accessibility of digital services is to achieve level AA or better conformance with the Web Content Accessibility Guidelines (WCAG), if this is reasonably possible.

Compliance status

This website fulfils the critical legal accessibility requirements in accordance with level AA of WCAG v2.1, with the exception of the following observed shortcomings.

Non-accessible content

The content mentioned below does not meet all statutory accessibility requirements as of yet.

Observed shortcomings

The ‘Read more’ link text

In places, the website uses automatic ‘Read more’ text links in places where the heading itself serves as a link. Automatic aria labels have been added, however, to the ‘Read more’ links for screenreaders.

Fixed navigation banner

The website employs technology in which the top navigation banner remains visible even when the user scrolls down on the page. This solution was chosen because the Oodi website contains large content pages, the browsing of which without a fixed navigation banner would be burdensome.

Horizontally opening drop-down menus

The drop-down menus in the primary navigation provision open as horizontal rows below the navigation links, which may cause problems for those with impaired vision or people with cognitive problems. This solution was chosen because a traditional drop-down menu would obscure a disproportionate area of the page when opened.

Correction of shortcomings

In the future, an effort will be made to take accessibility better into consideration.

Preparation of this accessibility statement

This statement was prepared on 23 October 2019.

Accessibility assessment

The work guidelines and methods of the City of Helsinki that aim to ensure the accessibility of the website in all phases of work are applied in the assessment of accessibility.

The level of accessibility has been assessed through an audit conducted by a third party expert and through a self-assessment.

The website was comprehensively tested using the most common screenreaders used by people with impaired vision, which include Jaws and NVDA in the Windows environment and Voiceover in iOS. In addition to these, testing was conducted with the following combinations; Microsoft Edge + Narrator, macOS Safari + Voiceover and Chrome + Talkback in the Android system.

The shortcomings reported by the assessment tools have been inspected and rectified where necessary, with the exception of the observed shortcomings specified in this statement.

The external expert assessment was conducted by Annanpura oy.

Amendments to the accessibility statement

The accessibility of the website is ensured by continuing supervision whenever the technology or content is changed as well as by conducting periodic inspections at least once a year. This statement is amended when the website is updated or an accessibility inspection is carried out.

Feedback and contact details

The party responsible for the accessibility of the website is the Communications and Marketing Service of the City of Helsinki’s Culture and Leisure Division, telephone exchange 09 310 1060.

Reporting non-accessible content

If a user feels that the accessibility requirements have not been met, they can report this by e-mail to helsinki.palaute@hel.fi or by filling in a feedback form at https://www.hel.fi/helsinki/en/administration/participate/feedback.

Go to the feedback form

Requesting information in an accessible format

If a user feels that the content of the website is not in an accessible format, they can request access to this information by e-mail at helsinki.palaute@hel.fi or by filling in a feedback form at https://www.hel.fi/helsinki/en/administration/participate/feedback. The aim is to respond to all inquiries within a reasonable period of time.

Go to the feedback form

Legal remedy related to accessibility, Enforcement procedure

If a user feels that their notification or enquiry has not been responded to or the reply is inadequate, they have the right to submit a complaint to the Regional State Administrative Agency for Southern Finland. The Regional State Administrative Agency for Southern Finland website includes detailed instructions on this process.

Regional State Administrative Agency for Southern Finland
Accessibility Supervision Unit
www.saavutettavuusvaatimukset.fi
saavutettavuus@avi.fi
Telephone exchange: 0295 016 000
Opening hours: Mon–Fri 8:00–16:15

City of Helsinki and accessibility

The aim of the City of Helsinki is to be a barrier-free city that is accessible to all. The City of Helsinki aims to provide all residents of the city with an area in which it is easy to move around and operate and to make all the services and content of the City accessible to all.

The City promotes the accessibility of digital services through the harmonisation of publication work and providing its staff with accessibility-related training.

The sites’ level of accessibility is monitored continuously during the regular maintenance of the sites. All shortcomings detected will be addressed immediately. The aim is to carry out all required changes as soon as possible.

Persons with disabilities and persons who use assistive technologies

The City provides persons with disabilities and persons who use assistive technologies with help and support. Support is available on the help sites indicated on the City’s website and by phone.

Information on City services
Telephone guidance: 09 310 1 1111
Opening hours: Mon–Thu 9–16 and Fri 10–15

Go to the City’s guidance site

Approval of this accessibility statement

This statement was approved on 19 November 2019 by
Culture and Leisure Division
City of Helsinki