Tours / Library Professionals

Welcome to Oodi!

Currently, we are not accepting visit requests for 2020. Follow these pages for any changes in this policy.

We arrange professional visits detailing Oodi’s model and services primarily for currently employed librarians and other professionals that are developing corresponding public services. All tours share roughly the same content. Please be aware that we cannot customize tours for individual groups.

Oodi’s teams

Oodi’s staff is organized into five self-managed teams. The following names are not the actual team names, but have been slightly modified to better describe their functions for visiting groups. All tours are the same. However if your group has a more precise interest related to the functions of a specific Oodi team, it is possible to request that your guide is from that particular team. Read more about each team’s functions below:

Teams

Collection Management and Content
Children and Youth
Customer Experience
Event and Premise Management
Urban Workshop, Studios & Gaming

See reservation calendar.

Collection Management and Content

Members of this team manage Oodi’s collections, promote reading, organize various literary events, and facilitate the intelligent logistical flow of materials in Oodi. The Helsinki City Library has a so-called floating collection. This means that Oodi does not have a fixed collection of materials, but an ever-changing array of books, movies, and other materials facilitated by an intelligent management system and a high tech in-house robotic logistical system. This team also curates different literary and other artistic events on the top floor, affectionately known as ‘Book Heaven’. It is called this because of the amount of books, as well as the spacious and inspiring architecture.

Children and Youth

Members of this team organize various activities and events for children, daycare and school groups. They host reading sessions in the ‘secret’ storytelling room. This team also contributes to developing different kinds of leisure activities for youth, such as digital gaming services and workshops. They develop innovative projects and events in conjunction with Oodi’s other teams. They also coordinate with the programming of Playground Loru located on Oodi’s 3rd floor (run by the City’s Department of Early Education and Care).

Customer Experience

The main purpose of all our employees is to perform customer service. Members of the customer experience team manage the overall fluidity of services on all floors and make sure that services are planned from the customer’s point of view. Team members review and codify our processes and communicate these to the entire staff to ensure an equal level of service to all. This also includes orientation training for all new or temporary staff. They are active in collecting and reacting to customer feedback and encouraging users to get involved with developing Oodi’s services.

Event and Premise Management

Team members are closely involved with managing Oodi’s 16 meeting rooms and 9 event spaces. They handle the bookings, coordinate with external event organizers, and arrange the physical and technical specifications as well as communication for the 1500+ yearly events held at Oodi. When organizing larger events, they also coordinate the collaboration with a number of different partners that are located in Oodi.

Urban Workshop, Studios & Gaming

Team members manage the majority of specialized services and equipment located on Oodi’s second floor. These include all the equipment of Oodi’s Urban Workshop makerspace, studios, gaming rooms, and media workstations. They organize training for the staff, and provide general instructional guidance for the public. They develop various workshops for different age groups, and create innovative projects and events that serve to instruct and educate users with new technologies.

Reservations

Currently, we are not accepting visit requests for 2020. Follow these pages for any changes in this policy.

Reserve a visit